Refund Policy

We want you to be satisfied with your purchase. This Refund Policy applies to result reports bought through squizly.joyknight.com, operated by Squizly, operated by Mikhail Alforov.

14-day money-back guarantee

If you are not satisfied with your result report, you may request a full refund within 14 days of your purchase. No explanation is required. We will refund the full amount you paid to your original payment method.

How to request a refund

Email support@squizly.joyknight.com from the address you used at checkout, including your order or receipt number. We aim to acknowledge every request within 2 business days and to process approved refunds promptly.

Because our payments are handled by our merchant of record, Paddle.com Market Ltd, refunds are issued through them. Once approved, it may take several business days for the refunded amount to appear on your statement, depending on your bank or card provider.

Your statutory rights

This policy is offered in addition to, and does not limit, any refund or cancellation rights you may have under applicable consumer protection law. Where mandatory consumer law grants you stronger rights than this policy, those rights apply.

Questions

If you have any questions about this Refund Policy, contact us at support@squizly.joyknight.com.